Back in the spring, we purchased a couple of tiered cupcake stands to use throughout the summer for the many weddings that we had booked. We ordered them from MCLazer Pro, through their store on Ebay.
We got a square stand . . .
And a round stand . . .
Overall, we are really happy with the way the tier stands look and are holding up. But, there’s a but.
BUT, when we got the stands, we opened up the round one, found everything in tip top shape, and left the square one unopened. Our mistake as the square stand was NOT in the same shape that the round stand was.
The edges were not smooth and the cracks had to be sanded out, and buffed smooth. We contacted custom service a number of times, sent pictures and basically their attitude was “too late, too bad”.
Obviously, we should have opened the box as soon as we got it, but hindsight is always clear! The packaging for shipping could include a little bit more protection, and obviously, a little more care in the customer service department would have been nice.
For more information, watch my video on it!
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